 TommySoftware(R) CAD/DRAW for Windows - Questions and Answers
===============================================================

Latest update:    4 Oct 1993
Supplier:         100273,1143   (TommySoftware Support Center)
Latest version:   1.11


Frequent user requests
----------------------

Question:  I have a 2 MB AT and TommySoftware CAD/DRAW doesn't work.

TommySoftware CAD/DRAW requires approx. 1600KB free RAM. Please check Program
Manager, Help, About Program Manager if you have 1.6 MB RAM free. You may
however delete the file TSCADRAW.MPI - this will force TommySoftware CAD/DRAW
to start with minimal memory usage.
___

Question:  I have a 2 MB 386SX and TommySoftware CAD/DRAW doesn't work.

Please check if you are running in standard or enhanced mode. If you have not
enough memory you have to run Windows in enhanced mode. Use a permanent
swapfile to get more RAM (see Windows manual).
___

Question:  I'm a citizen of a country which is not listed in the start-up
           dialog. How can I get an official version of TommySoftware CAD/DRAW?

In the start-up dialog box, choose the entry "- Unlisted Country -". If you
then register, you will be presented an international registration form.
___

Question:  I'm working with Windows 3.0 and I tried to use your TASS-software.

This is not possible. TASS (not TommySoftware CAD/DRAW) requires Windows 3.1
or later versions.
If you do not have Windows 3.1, you will have to create and print any request
by means of a standard editor. Send this request to the TommySoftware Support
Center, whose address is stated in the file ADDRESS.TXT within the directory
TSCADRAW\INFOS.

If you have access to CompuServe or Internet, you can mail your requests to
CompuServe:  100273,1143
Internet:    100273.1143@CompuServe.COM
___

Question:  I have problems with running TommySoftware CAD/DRAW in my OS/2
           Windows Box. What should I do?

Use Windows 3.x. We do not support OS/2 and the OS/2 Windows Box. There is
no intend to fix that problem, because it shows only that the OS/2-Windows Box
isn't really compatible to Windows 3.x. Ask IBM for help.
___

Question:  Sometimes TommySoftware CAD/DRAW does not copy all objects to the
           Clipboard and sometimes it does not print the whole drawing.

This bug is known in versions 1.05 and older. The bugs however were based on a
bug in Microsoft's Windows. Just order an update from your local distributor.
Make sure to receive the latest version of TommySoftware CAD/DRAW, at least
version 1.11.
___

Question:  I've downloaded TommySoftware CAD/DRAW and everything works fine -
           with one exception: colors, zoom areas and the symbol-names in the
           sample library are in a foreign language.

You've got an old, faulty version of TommySoftware CAD/DRAW. Download the
latest English version of TommySoftware CAD/DRAW.
___

Question:  What is the latest version of TommySoftware CAD/DRAW and how to get
           an upgrade?

The latest version of TommySoftware CAD/DRAW is version 1.11. If there will
be a new version we will report it through this file. We will make the upgrade
available through your local TommySoftware CAD/DRAW-Partner (see list above).
Ask them for prices.
You will also find TommySoftware CAD/DRAW within most BBS systems and within
CompuServe, "GO GRAPHS", library section 5 ("Paint and draw programs").
___

Question:  Are there any limitations of distribution?

There is no limitation for distribution from now on. Everybody may copy the
software freely. See file SHAREWAR.TXT for the terms of Shareware usage.
___

Question:  How to register the software by CompuServe?

Use "GO SWREG" and register for number 320. This service is only available for
US-citizen and should not be used by others!


List of all TommySoftware CAD/DRAW key vendors
----------------------------------------------

Argentina:
    Estudio Shareware
    Av. Rivadivia 5040 Local 21
    (1424) Capital Federal
    Argentina
    Phone (541) 903 7310
    Fax   (541) 583 1570

    Estudio Shareware
    Riobamba 436 piso 3 of 5
    (1025) Capital Federal
    Argentina
    Phone (541) 953 1829
    Fax   (541) 583 1570

Australia:
    BRIGHTSPARK
    PO Box 253
    Morley WA 6062
    Phone (09) 3751187
    Fax   (09) 3751668

Austria:
    Husco                       - German Version only -
    Boesendorferstrasse 4
    A-1010 Wien
    Phone 505 4311-11
    Fax   505 9406-21

Belgium:
    TRAX
    Steenstraat 61
    B-8211 Zedelgem-Aartrijke
    Phone (0 50) 200 735
    Fax   (0 50) 200 735
    CompuServe 100031,3552

Canada:
    Alternative Personal Software
    8 Roehampton Crescent
    Brampton, Ontario, L6Y 2R4
    Phone (416) 796 0892
    Phone (800) 667 3475
    Fax   (416) 453 9606
    CompuServe 71151,3507

Denmark:
    Professional Shareware
    Benloese Skel 4G
    DK-4100 Ringsted
    Phone 53 61 90 42
    Fax   53 61 93 91
    CompuServe 100065,1744

England:
    Omicron Systems Ltd.
    45 Blenheim Crescent
    Leigh-On-Sea, Essex, SS9 3DT
    Phone 702 710 391
    Fax   702 471 113
    CompuServe 100016,454

France:
    DP Tool Club
    B.P. 745
    99 rue Parmentier
    F-59657 Villeneuve d'Ascq
    Phone 200 53 566
    Fax   200 53 827
    CompuServe 100012,1410

Germany:
    TommySoftware Deutschland   - German Version only -
    Abt. Shareware
    Selchower Strasse 32
    D-12049 Berlin
    Fax   (0 30) 621 40 64
    CompuServe 100142,3665

Italy:
    MASLED INFORMATICA
    Via dei Pioppi 9
    I-04011 Aprilia (LT)
    Phone (06) 92 71 733
    Fax   (06) 92 71 733

Japan:
    Personal Data Factory
    Shimoueki-cho 451-3, Isesaki-shi
    Gunma-ken 372
    Phone 0270-21-1423
    Fax   0270-21-1423
    CompuServe 101153,21

Netherlands:
    Copy Cats
    Postbus 1088
    NL-1700 BB Heerhugowaard
    Phone 02207 45993
    Fax   02207 45993
    CompuServe 100121,1562

New Zealand
    Micro South
    PO Box 2275
    Dunedin 9001
    Phone 03 455 3669
    Fax    03 455 3669

Philippines:
    E & J  Global Enterprise
    Eduardo C. De Guzman
    MCPO Box 2336, Makati
    1263 Metro Manila
    Phone (632) 817 5410
    Fax   (632) 817 5410

Singapore:
    ProjectLynx Systems & Services
    10 New Industrial Road #02-04
    Singapore 1953
    Phone 280 4057
    Phone 280 3845
    Fax   280 6401

Sweden:
    Megatec
    Kalabratsvaegen 14
    S-54492 Hjo
    Phone 0503-40330
    Fax   0503-40033

Switzerland:
    Software News!              - German Version only -
    Sissacherstrasse 57
    CH-4052 Basel
    Phone (061) 313 45 45
    Fax   (061) 313 42 02
    CompuServe 100045,1002

USA:
    Pik A Program
    13 Saint Marks Place
    NY, NY 10003
    Phone (212) 598 4459
    Fax   (212) 228 5879
    CompuServe 73730,2117

Citizens from countries not stated above should either contact Pik A Program
in the USA (for Englisch Versions) or TommySoftware in Germany (for German
Versions).


To be continued.....
